privacy policy
NO STARS PRIVACY POLICY
This privacy policy applies to www.nostars.gr which is owned and managed by No Stars. This Privacy Policy describes how we collect and use information, which may include personal data that you provide on our website. It also describes the choices you have made regarding the use of your personal data and how you can access and update them.
Who are we?
The data protector manager for the collection, processing, and use of your personal data within the applicable legal and regulatory framework for the protection of your personal data is
Company name: No Stars by SIGN IKE
Brand name: No Stars
Vat Number: 801258453
Address: Fotou Tzavela 22A, Ioannina 45333
Telephone: +(30) 26510 65334
Email: info@nostars.gr
What personal information do we collect about you?
Personal data or personal information is any information relating to an identified or identifiable individual (“data subject”), an identifiable individual is one whose identity can be verified, directly or indirectly. Such data do not include data that are anonymous.
We collect the personal data you provide to us when you make a booking with us, in the course of providing our services to you, before, during, and after your stay with us. We also collect information that you provide to us while browsing our website. Finally, we process personal data that we collect or create ourselves through the same process, or that we receive from third parties.
This data include but is not limited to
Identifying information such as full name, (title), (gender), username, or other similar identifiers (e.g. email).
Contact information such as home address (street address, number, postcode), email address, landline, mobile phone, and other contact information.
Payment details, such as debit or credit card details (type of card, credit card number, name on the card, expiry date, and security code)
Transaction details such as details of your stay and reservation, account details such as bank account, beneficiary name, IBAN, and banking institution.
Booking details such as arrival and departure dates, any special requests, and comments on service preferences (including room preferences, amenities, or other services used)
Website
Technical data such as device, length of time spent on our website, IP address, type and version of additional browser, time zone and location, operating system – platform, and other information about the technology of the device you use to access our website.
Usage data, such as information about how you use our website and the services we provide.
Marketing and communications information: including your preferences about receiving promotional material from us and third parties and your preferences about your communication with us, where we have your consent, and your opinion about your stay with us.
For the completion of the booking, you are required to inform us about any changes to your personal data.
The personal information we hold about you must be up-to-date and accurate. Please inform us as soon as possible of any changes to your personal data for the duration of your business relationship with us.
The use of your personal data.
We will store and process your personal data in accordance with the General Data Protection Regulation (GDPR). This happens during the contact process, promotion, and for technical reasons, concerning the company as long as you have given us your consent, which you can revoke at any time upon request.
Why do we process your personal data?
We process your personal data during or prior to the implementation of a contract with us:
To identify and verify your information.
To process, complete and provide your booking with us (by telephone, online or email), to process payments and other charges. To contact you either at a pre-contractual stage or in relation to matters concerning your transactional relationship with the Company, for example, when you make a booking with us to inform you about the availability of the property you wish to reserve, to inform you about any requests or queries you may have, to inform you about changes in our terms and conditions or privacy policy and other policies that the Company may adopt.
To provide customer service.
To generally service, manage, monitor, and process your transactions with us.
To process all forms of transactions via our online services.
In most cases, the processing of your personal data as described in this policy is required to further the Company’s legitimate interests, provided that they do not override your own interests, in order:
To operate and protect our business and website (including problem-solving, data analysis, testing, system maintenance, support, reporting, and data retention)
To prevent and respond to fraud and other illegal activities to protect the public and the safety of our staff, including our video surveillance system.
To provide you with services that are useful, easy to use, and friendly, including personalized communications with you in the manner you have requested and indicated, and products that are of interest and benefit to you based on your preferences.
To better understand our customer base so that we can improve our services, products, and promotions, and administer and improve services to registered users.
To better understand your habits and preferences so that we can improve our services and adjust the website’s content to your needs and preferences.
In some cases, after obtaining your consent, we may process your personal data for the following purposes:
To inform you about events, special offers, promotions, and other relevant matters concerning the Company and our services, using communication you have indicated.
To inform you about offers or promotions from third-party partners, for which you have given us your consent, by the means of communication you have indicated.
To promote our company and products on social media to you and others interested in our offer.
To analyze the effectiveness of our promotions and help us provide you and other customers with more relevant messages, information, and offers.
To collect and recover money owed to us.
To use data analysis tools to improve our website, services, and customer relationships.
To measure the effectiveness of our presence and visibility on third-party websites.
Cookies
For the purposes outlined below, we use cookies to gather and save data as well as to handle personal information, including unique identifiers and standard information given by a device.
Accurate geo-location data and identification by device scanning – Accurate geo-location data may be collected and processed to support one or more purposes.
Note: The term “accurate geolocation” means the ability to pinpoint a user’s location within a few meters without any restrictions.
Accurate scanning of device characteristics for authentication – Your device’s identity can be determined by scanning its unique combination of characteristics.
Personalized ads and content, ad and content measurement, audience insights, and product creation – Ads and content can be personalized based on a profile. More data can be added to improve personalization. The performance of ads and content can be measured. Information can be obtained about the audiences who have seen the ads and content. Data can be used to create or improve the user experience, systems, and software.
Personalized advertising profiling – Data collection enables us to build a profile of you and your interests so that we can show you personalized ads that are relevant to you.
Personalized content profiling – Data collection enables us to build a profile of you and your interests to show you personalized content that is relevant to you. This information is combined with other information previously collected from visits to websites and applications to create or edit a user profile for use in personalized content.
Ad performance measurement – Data collection enables us to measure the performance and effectiveness of the ads you see or interact with.
Market Research and Audience Data – Information may be collected so that it can potentially be used to conduct market research that provides information about the types of audiences that visit websites or applications and view advertisements.
Product creation and improvement – The data collected may be used to improve existing systems and software as well as to create new products.
Specific purposes for collecting cookies:
To ensure security, prevent fraud, and detect errors – Your data may be used to monitor and prevent illegal activities and to ensure the correct and secure operation of systems and processes.
To choose personalized content – Your device may receive and send data that enables you to view and interact with advertisements and content.
To match and correlate data from offline sources – The purpose is to match data from non-electronic data sources with your online activity in support of one or more purposes.
To link different devices – Different devices may be identified as being owned by you or your household in support of one or more purposes.
To obtain and use automatically transmitted device characteristics for identification purposes – Your device may be distinguished from other devices based on the information it automatically transmits, such as IP address or browser type.
For your information:
You may store and access cookies, identifiers, and other information on your device for the purposes presented to you.
In addition, you can click to opt out or access more detailed information and change your preferences before consenting.
Your preferences will only apply to this website.
Please note that some processing of your personal data may not require your consent, but you have the right to refuse such processing.
You can change your preferences at any time by returning to this website or by visiting our Privacy Policy.
Data Retention
We will retain your information, which may include personal data, for three (3) months to provide you with our services, to comply with any applicable laws, to resolve differences with third parties, and for our business purposes, including the detection and prevention of possible fraud or other illegal activities. All personal data which will be saved are subject to this privacy policy. If you have any questions about a specific retention period for certain types of personal information, please contact us using the contact details below.
Your rights:
We inform you of your rights about the personal data that we process. To further facilitate the exercise of your rights, the company ensures that internal procedures are developed to respond to your requests in a timely and efficient manner. In particular, at your request and subject to the conditions of the applicable legislation, are the following:
Right to information
The Company is obliged to inform you about the processing to which your data is subjected, such as, what data it processes, for what purpose, for how long it keeps it in a concise, clear, understandable and easily accessible form, using clear and simple wording.
Right of access
You have the right to obtain confirmation from the Company as to whether or not personal data relating to you is being processed. You have the right to access this data if it is being processed.
Right to rectification
You have the right to ask the Company to correct inaccurate personal data and to complete incomplete personal data.
Right to erasure
You have the right to ask the Company to delete personal data.
Right to restrict processing
You have the right to request the Company to restrict processing, under certain conditions.
Right to object
You have the right to object at any time to the processing of personal data relating to you. The Company will no longer process your personal data unless there are compelling legitimate grounds that override your interests, rights, and freedoms as a data subject or for the establishment, exercise, or support of legal claims.
Right to human intervention in the context of an automated decision.
You have the right to ask the Company, where applicable, not to subject you to a decision-making process based solely on automated processing, including profiling, which produces legal effects concerning you.
To facilitate your rights in this regard, the Company will ensure the development of internal procedures to respond to your requests in a timely and effective manner.
In particular, as further described above, once you have identified yourself as a data subject, you have the right to be informed whether your personal data is being processed and to obtain a copy and further information about the processing.
You also have the right to request the correction of inaccurate personal data or the completion of your personal data. The law also gives you the right to erasure, the right to restriction of processing, the right to portability of your data, the right to object to the processing of your data, and finally, the right to ensure human intervention in automated procedures.
If you believe that your personal information has been compromised in any way, please contact us so that we can take immediate action. We are required by law to respond to your requests for information. Please consider your request responsibly before sending it. We will respond as soon as possible.
A response to your request will be given within one month of the submission of your request. If the request requires more time, we will let you know (within one month). If the request is manifestly unfounded or excessive, in particular, because of its repetitive nature, we may charge a small fee for the provision of the information or refuse the request.
To apply the above rights, please submit your request:
at the following e-mail address: info@nostars.gr
By telephone: +(30) 26510 65334
Directly at our hotel: Fotou Tzavella, 22A, Ioannina
If your requests are not met, you may appeal to the Personal Data Protection Authority, using the following contact details:
Website: www.dpa.gr
Postal address: 1-3 Kifissia Avenue, P.C. 115 23, Athens.
Phone Centre: +30 210 6475600
Fax: +30 210 6475628
E-mail: contact@dpa.gr
Changes in Policy
As No Stars evolves, this Privacy Policy may change. If you would like to keep up with changes made to this Privacy Policy and any other policies which our Company adopts, please visit our website. If we make material changes or changes that affect you (for example, if we start processing your personal data for purposes other than those listed above), we will contact you before we start processing.
Terms of Use
Your use and browsing of the website www.nostars.gr imply your express and unconditional consent and agreement with the terms and conditions. The use of No Stars online pages and services by the visitors presupposes their unreserved agreement with the following terms of use, which apply to all the content, pages, graphics, images, photos, and files included on our website.
Therefore, the visitors must carefully read these terms before using its services and if they do not agree, they must not use our services and content.
The visitors are requested to check the content of the specific pages for possible changes. The continued use of No Stars even after any changes means the visitors’ unreserved acceptance of these terms.
Provided information & Copyright
No Stars is committed to the accuracy, authenticity, and validity of the content on its website, subject to any technical or typographical errors.
The entire content of this website, including but not limited to texts, graphics, photographs, blueprints, illustrations, videos, sketches, and services provided, is the intellectual property of No Stars and is governed by national and international provisions on Intellectual Property.
Logos, brands, trademarks, and features included in the website belong to No Stars or the persons mentioned as owners of the relevant rights on the website and are protected in accordance with the current legislation on industrial and intellectual property.
User License
It is expressly forbidden to use, reproduce, republish, copy, store, sell, transmit, distribute, issue, execute, download, translate, or modify in any way, partially or in summary, the content of the website and the services offered to this, without prior permission.
On rare occasions, it is allowed to individually store and copy portions of the content on a basic personal computer for strictly personal use, without the intention of commercial or other exploitation, and always with the condition that its source is cited, without this in any way implying the granting of intellectual property rights. Therefore, it is illegal to sell, copy, edit, reproduce, republish, or “upload”, transmit, or distribute the work in any form, in whole or in part.
In addition, the users of the website www.nostars.gr accept that they will not use the electronic booking system to send, publish, send by e-mail, or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, vulgar, obscene, is a violation of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to law or contractual or managerial relations, infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files or programs, designed to interrupt, damage, destroy or impair the operation of any computer software or hardware; intentionally or unintentionally violates the current Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store personal data about other users.
Use of Links
Naturally, we have no control over the accessibility, the information contained within, the manner in which personal data is handled, or the standard and thoroughness of the services provided by other websites and pages to which we may provide connections (hyperlinks). The links have been placed solely for the convenience of website visitors, while the websites to which they refer are subject to the respective terms of use of these websites.
The placement of the links does not constitute an indication of approval or acceptance of the content of the respective websites and we are not responsible for their content and any damage resulting from their use, as the visitor has access to them at his own risk.
Block Prompts
No part of the content provided to the users of the website is and cannot be considered under any circumstances, directly or indirectly, a solicitation, instruction, advice, or prompt for any act or omission, instead, it is up to the discretion of the users after personal evaluation to act based on their own volition, excluding any liability from us.